Wednesday, Sep 8, 2010
290/p243263866_174.gif

 

New Online Customer Service Options Available for our Customers:

  • Apply for new service
  • Disconnect service
  • Update your account
  • View payment history for the past 12 months
  • View usage history for the past 12 months 

Click Here to enter the Customer Service portal



Utility Customer Service

Hours: 8 a.m.- 4:30 p.m., Monday-Friday

Phone: (865) 273-3456   Fax  (865) 273-3490

Mailing Address:  412 W. Broadway Avenue, Maryville, TN 37801-4710

Service and Collection Supervisor: Ralph Goodson, Jr., regoodsn@ci.maryville.tn.us  



 

 

OTHER OPTION OF PAYMENT

By Phone: 888-382-2262

Bank Draft is Maryville Utilities free automatic payment program.  By having your utility bill automatically drafted from you bank or credit union account you can save.

  • Time and effort in bill paying.
  • Money on postage, gas and check charges.
  • Worry over misplaced bills and penalties.

As a Bank Draft customer, you will continue to receive a monthly statement that looks like a normal bill but reads "Amount to be Drafted".  Your payment will be automatically drafted from the bank account on file on your normal payment due date. Click here to download a Bank Draft application.  


SHARE THE WARMTH

In our community there are hundreds of families who will suffer from the cold this winter because they are not able to heat their homes.  Many of them are elderly or handicapped; some have children who will share their suffering. SHARE THE WARMTH  was designed to help with this problem.  Customers of Maryville Utilities will be givin the opportunity to contribute funds to assist their less fortunate neighbors.  Please call 865-273-3462 or e-mail dkryan@ci.maryville.tn.us to find out how you can contribute to, help those less fortunate stay warm this winter.